Healthcare rides that show up—on time, every time.
Healthy Start coordinates non‑emergency medical
transportation across North Carolina. Individuals, clinics, and health plans use us for safe, on‑time rides to
appointments, dialysis, therapy, and more.
On‑time pickup SLA
HIPAA‑conscious processes
Wheelchair‑accessible partners
Background‑checked drivers
Wilson
Halifax
Hertford
Nash
Johnston
Wake
Durham
Orange
Edgecombe
Healthy Start NEMT Statistics
2017Open Since
9North Carolina counties served
24hpreferred advance booking
10+Medical Transport Vans
Main Benefits
Dependable medical rides
Door‑to‑door transportation for appointments, dialysis, therapy, discharge support, and recurring care
schedules.
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Lower no‑show risk
Healthcare teams can coordinate rides for patients who need reliable transportation to stay on care
plans.
Partner with HSMT
Accessible options
Standard and wheelchair‑accessible ride coordination with trained, background‑checked driver partners.
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What Our Customers Say
Healthy Start has been a lifesaver for my monthly dialysis appointments. They're always on time and
the drivers are professional and caring.
— Patient
Partnering with Healthy Start has significantly reduced our patient no-show rates. Their reliable
service and easy coordination make all the difference.
— Greenville Medical Center
As someone who uses a wheelchair, I appreciate their accessible vehicles and trained staff. It gives
me peace of mind knowing I'll get to my appointments safely.
—Patient
Getting started with Healthy Start
Gain a Comprehensive Understanding of Costs and Priorities
Our partnership process begins with a detailed understanding of your transportation needs. Whether you’re looking for an appointment, employment, or a group excursion, we ensure that we grasp every aspect of your requirements. We also determine the frequency of your transportation needs and whether you require ambulatory or wheelchair-accessible services. This thorough assessment allows us to provide an accurate and competitive quote tailored to your specific situation.
Agreement Signatures
Once we have a clear understanding of your transportation needs, we proceed to finalize the details. Both parties will sign an agreement, and payment for the services will be exchanged. This ensures a smooth and transparent process, giving you peace of mind and clarity on all aspects of the service.
Rides Rendered
On the agreed-upon date, we will deliver the transportation service as promised. Our commitment to punctuality and reliability means you can count on us to be there when you need us, providing a seamless and stress-free experience.
FAQ
How do I book a ride?▾
You can book online through the ride request form or call (252)
674‑1812.
How far in advance should I reserve?▾
Please book at least 24 hours in advance when possible. Same-day rides may be available by phone.
What areas do you serve?▾
We serve multiple counties across Eastern and Central North Carolina, including Wilson, Halifax,
Hertford, Nash, Johnston, Wake, Durham, Orange, and Edgecombe.
Have another question? Visit the full
FAQ or contact us.
Ready to Start?
Book a ride or request a partner demo with Healthy Start.