Accessible van assistance

Healthcare rides that show up—on time, every time.

Healthy Start coordinates non‑emergency medical transportation across North Carolina. Individuals, clinics, and health plans use us for safe, on‑time rides to appointments, dialysis, therapy, and more.

On‑time pickup SLA HIPAA‑conscious processes Wheelchair‑accessible partners Background‑checked drivers
Wilson Halifax Hertford Nash Johnston Wake Durham Orange Edgecombe
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Healthy Start NEMT Statistics

2017Open Since
9North Carolina counties served
24hpreferred advance booking
10+Medical Transport Vans

Main Benefits

Dependable medical rides

Door‑to‑door transportation for appointments, dialysis, therapy, discharge support, and recurring care schedules.

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Lower no‑show risk

Healthcare teams can coordinate rides for patients who need reliable transportation to stay on care plans.

Partner with HSMT

Accessible options

Standard and wheelchair‑accessible ride coordination with trained, background‑checked driver partners.

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What Our Customers Say

Healthy Start has been a lifesaver for my monthly dialysis appointments. They're always on time and the drivers are professional and caring.

— Patient

Partnering with Healthy Start has significantly reduced our patient no-show rates. Their reliable service and easy coordination make all the difference.

— Greenville Medical Center

As someone who uses a wheelchair, I appreciate their accessible vehicles and trained staff. It gives me peace of mind knowing I'll get to my appointments safely.

—Patient

Getting started with Healthy Start

Healthy Start team reviewing transportation needs with a client

Gain a Comprehensive Understanding of Costs and Priorities

Our partnership process begins with a detailed understanding of your transportation needs. Whether you’re looking for an appointment, employment, or a group excursion, we ensure that we grasp every aspect of your requirements. We also determine the frequency of your transportation needs and whether you require ambulatory or wheelchair-accessible services. This thorough assessment allows us to provide an accurate and competitive quote tailored to your specific situation.

Transportation agreement and booking details being confirmed

Agreement Signatures

Once we have a clear understanding of your transportation needs, we proceed to finalize the details. Both parties will sign an agreement, and payment for the services will be exchanged. This ensures a smooth and transparent process, giving you peace of mind and clarity on all aspects of the service.

Healthy Start accessible transportation service being rendered

Rides Rendered

On the agreed-upon date, we will deliver the transportation service as promised. Our commitment to punctuality and reliability means you can count on us to be there when you need us, providing a seamless and stress-free experience.

FAQ

How do I book a ride?

You can book online through the ride request form or call (252) 674‑1812.

How far in advance should I reserve?

Please book at least 24 hours in advance when possible. Same-day rides may be available by phone.

What areas do you serve?

We serve multiple counties across Eastern and Central North Carolina, including Wilson, Halifax, Hertford, Nash, Johnston, Wake, Durham, Orange, and Edgecombe.

Have another question? Visit the full FAQ or contact us.