Answers before you book.
Find quick answers about scheduling, service area, pricing, accessibility, and partner transportation workflows.
Partner With HSMT
Tell us about your organization and transportation coordination needs.
Stats
Main Benefits
Reduce friction
Make transportation easier for patients, caregivers, and care teams.
Coordinate clearly
Capture the details needed to support a safe, timely trip.
Improve access
Help riders stay connected to appointments, services, and community support.
Reviews
Healthy Start helps patients get to appointments with less stress and more confidence.
- Patient family member
The team understands healthcare transportation and communicates clearly.
- Care coordination partner
Reliable local transportation support makes recurring care easier to manage.
- Community partner
Benefits More Detail
Coverage across key Eastern and Central North Carolina counties.
Wheelchair-accessible coordination when requested and available.
Phone and web workflows help teams coordinate without confusion.
Minimal PHI collection and HIPAA-conscious practices.
Appointments, therapy, dialysis, discharge, and approved community trips.
Use the form to start a conversation or call the team directly.
The Process
Share the pickup, drop-off, timing, and service needs.
We review the details and coordinate the right transportation workflow.
Patients receive reliable, courteous transportation support.
FAQ
How do I get started?▾
Use the form on this page or call (252) 674-1812 so we can route your request to the right team.
Do you support wheelchair-accessible rides?▾
Yes. We coordinate wheelchair-accessible options when requested and available.
What areas do you serve?▾
Healthy Start serves multiple counties across Eastern and Central North Carolina. Visit the coverage page for the current list.
Have another question? Visit the full FAQ or contact us.